Where are you located?

Our farm is located in Dry Ridge,
Kentucky. We ship our plants and trees to customers all over the Midwest,
including Ohio, Indiana, Illinois, Kentucky, Pennsylvania, and Michigan, Milwaukee.

Do you deliver to my area?

Yes, we deliver throughout the
Midwest. All of our plants are shipped directly from our Kentucky greenhouse to
your door. Our trucks are specially equipped to deliver large trees and plants.
We don't pack trees in boxes- they come right off the truck and into your yard!

We are working on expanding our shipping area, so please check back often for updates.

How long will it take for my plants to arrive?

Your order will be shipped within 5-7 business days of your purchase. Once your order has shipped, you will receive
an email with the delivery date.

Where can I pick up my order?

You can pick up your order at Dry Ridge KY. Orders are
shipped within 7 days at a flat rear of $100, regardless of the number of items
in your order and location.

How do I know the delivery date of my order?

When you order from us, we will send you an email with the delivery date, and then give you a call to discuss the
estimated time of arrival. If anything changes with your delivery date, we will
let you know as soon as possible.

If you have any questions, our
customer service team is happy to help you track your order.

How much does shipping cost?

We have a flat rate shipping fee of $100.

Do you help with planting?

Our seasoned experts are more than happy to help you with your planting needs! We plant each tree for an
additional fee of $35.

Which Payment Methods do you accept?

You can use a credit card or a debit card to make your purchase through our secure checkout.

We also collect payment after we have delivered or installed your trees. We also accept cash, checks, and Venmo/Zelle
payments.

Do you offer consultation services?

Yes! We offer FREE consultation
services to help you plan your dream landscape. We will work with you to select the right plants for your space and needs, and we will provide you with adetailed estimate.

Please give us a call or send
us an email to schedule your consultation.

Are there discounts for large orders?

Yes, please call our customer service team to inquire.

859-962-2705

sales@victorygardenboys.com

Do you have a guarantee?

We do not offer a money-back
guarantee, but we are confident in the quality of our plants. If you are not satisfied with your purchase, please contact our customer service team, and we
will do everything we can to make things right.

Do you use a tree auger?

We use a handheld auger for trees.

Where are your physical stores?

Here are our locations and contact details:

8900 Jonesville Rd, Dry Ridge KY

Text at 859 982 2705 to schedule an appointment.

Appointments during non-business
hours are available upon request.

We also offer contactless pickup for
online orders!

We open from 8:00 am to 4:00 pm EST. from Monday to Friday, and 8:00 am to 12:00 pm on Saturdays. If you need assistance outside of our business hours, we are happy to help you via email sales@victorygardenboys.com or phone at 859 982 2705.